Steam’s Giving Consumers Power! Are They Responsible Enough To Use It?

Steam, which was created to help get Indie games off the ground, has once again found a way to hurt those they prioritized to help.  Steams new 2-Week Refund Policy has been causing grief to Indie Developers within the first week of the new Steam update.  The Indie Game Genre usually includes various platformer games which have a very short, yet impactful story line. Due to the short nature of Indie Games, the gamer more than likely wouldn’t need 2-Weeks to finish it.

The Refund System was created with the idea that people would have a second chance at purchasing a game if their first purchase didn’t meet with their PC hardware, if they bought the game by mistake, or if they just didn’t like the game itself after the first few hours of playing it.

This system is now being abused and Indie Developers are feeling most of the impact.  Although the new Refund System is giving Steam Consumers confidence and control over their purchases, it’s also giving them a new type of power that could easily get to their heads.  In the end, Valve’s idea of putting the consumer at the top of their priority list is something worth applauding.

Here’s how we got here:

5 Comments on Steam’s Giving Consumers Power! Are They Responsible Enough To Use It?

  1. I feel like Indie games have recently been hitting a wall in Steam. This just adds on to that feeling. It really sucks that there’s not enough thought put into action for a lot of Valve’s business decisions lately.

    • Rosalie Ann Roque // June 9, 2015 at 11:09 am // Reply

      I wonder if Valve realizes that not all games are like RPG’s that take massive grinding to advance through the storyline. Personally, I have an issue with the grace period they have before a return. 2-Weeks is way too long! The consumer should know whether they like/hate the game, doesn’t work on their PC due to hardware compatibility, etc. I feel they should shorten the time. If not for all, then for specific genres such as Indie.

  2. Prof.mcstevie // June 8, 2015 at 3:04 pm // Reply

    Steam community? Responsible? It can be done, however it can be done awfully at a pretty equal chance as well. Gotta love them Steamers.

    • Rosalie Ann Roque // June 9, 2015 at 11:04 am // Reply

      It’s tough, that’s for sure! Some gamers have a “hack-the-system” mentality and others just game for the pleasure of it. It really just comes down to selfishness and whether they have the self-control as individuals to know right from wrong. Whenever there’s a good thing going for a community, there’s always that few who mess it up. #ThisIsWhyWeCantHaveNiceThings

      • Prof.mcstevie // June 9, 2015 at 4:19 pm //

        It’s hard to police the egos that come about thanks to the pseudo anonymity of the online space.

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